We love choice. In any given year every single film on Netflix is watched at least once. The Long Tail is an economic theory and excellent book, which explains why this happens. It states that due to the infinite shelf space of online retailers, people will now have almost limitless choices as to what they consume. We are living in a world where people can find exactly what they’re looking for and are willing to pay unbelievably high prices to get those special unique items.
At the same time, we hate choice. Having too many choices when we don’t have a lot of time, can be overwhelming and confusing. Limitless choice works when people have the time and energy to pay attention and look for the very best. When they don’t, people want quick and easy choices.
The Coffee Joulies project is one of the top-funded design projects on Kickstarter, and it has only three backing levels. It’s simple, and people visiting the page do not have to think much about what level they are going to choose.
Then again, the Womanthology; Massive All Female Comic Anthology! project was incredibly successful with a very complex system of rewards and almost 50 different backing levels. They even had unlockable rewards that, like in video games, became available when a certain goal was reached. This, however, was probably planned out ahead of time, and a lot of work went into putting them all together.
When creating your rewards, it is probably to best make ones that have meaningful value. If you are having trouble coming up with a $5 reward, then maybe you don’t need one. Having too many rewards ultimately clutters up your page and makes it difficult for people to decide. However, you may want to have a lot of different rewards. Either way, make it a conscious decision. Creating rewards just to fill price points probably won’t be meaningful enough for backers.
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